Objectives

• Increasing working capital
• Greater buying power
• Reducing bank charges
• Improve staff moral
• Reduce stress levels

Credit Control Health Checks

Full day assessment of how your Credit Control department is operating within the business supported by a full written report.

Hands on support and consultancy for all clients helping with the debt recovery, policy formation and implementation, staff training and recruitment.

Training

All credit related training courses, from telephone techniques to training the sales force in the understanding of the credit function, improving internal communication and working relationships to the benefit of the business and the customer.

Courses Include:

• Telephone Collection Techniques
• Essential Credit Management Skills
• Back to basics of credit control
• Litigation & Recovery through the courts
• Sales workshop
• Risk Assessment & Management
• Finance for non Financial Managers
• Professional Exam Techniques
  

Regular training days on all courses are held in Liverpool City Centre as well as at the clients site. All courses are bespoke to our clients needs.

Recruitment and Fees 10%